I've been looking into bug-tracking systems. Trac looked very promising (SVN integration and all), but doesn't handle multiple projects very well at all - and the code is a mess. Bugzilla is huge, bloated, and confuses end-users. I ended up with Mantis for now.
SVN integration is messy as all hell, but seems to work. The interface itself is good, and manages to be both simple enough for end-user reporters and full enough for developers/managers. Downsides: no SOAP/XML-RPC support for external bug writes, no easy external/remote API at all.
One day, an open source bug system will come out with a good API, SOAP support, db-neutral database support, a good interface, and good scheduling support. I guess I could add to Mantis...
Mood: accomplished
Music: Dio - Holy Diver
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