Last month, my phone bill was wrong. About $80 in Internet usage
charges were applied, even though I'd paid for a plan that included
Internet use. Latest bill - the charges are back, with the same dates.
I pretty much had to jump through flaming hoops of fire to get it
changed last month, and my attempts thus far indicate that the hoops
are now guarded by attack leopards.... someone should tell them that
impolite customer service reps and incompetent billing staff are not
the way to keep business customers.
Mood: aggravated
Music: None
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